Effective date: September 1, 2026
About this policy
Island Dentists (“we,” “us,” or “our”) operates the website at island-dentists.com. This policy explains what information we collect through this website, how we use it, and the choices you have.
This policy covers our website only. It does not cover the health information we maintain as part of your dental record. That information is protected separately under the Health Insurance Portability and Accountability Act (HIPAA) and is described in our Notice of Privacy Practices, which you can request at our office.
Information you give us
When you fill out the contact form on this site, we collect the information you enter: your name, email address, the subject of your message, and whatever you write in the comments field.
Please do not use this form to send us detailed medical or dental history. Email is not a secure channel. If you need to discuss your health, call us at (386) 385-3700 so we can talk with you directly.
We use what you submit only to respond to your enquiry and, where relevant, to schedule or follow up on an appointment. We keep form submissions in our website system so we have a record of your enquiry, and we do not sell or rent them to anyone.
Information collected automatically
Like most websites, ours collects some technical information automatically when you visit. This includes your approximate location (city level), the type of device and browser you use, which pages you view, how long you stay, and which website or search referred you.
We use Google Analytics for this. Google Analytics sets cookies in your browser to recognise return visits and to measure how the site performs. We use this only to understand which pages are useful and where the site needs improvement. You can read how Google handles this data on Google’s partner sites page, and you can opt out using Google’s browser add-on.
You can also block or delete cookies in your browser settings. The site will still work.
Who we share information with
We do not sell your information. We share it only with service providers who help run the website: our web host, our email delivery service, and Google Analytics. Each of these handles data on our behalf and is not permitted to use it for their own purposes. We may also share information where we are legally required to, such as in response to a valid court order or legal process.
How long we keep it
We keep contact form submissions for as long as we need them to respond to your enquiry and maintain a reasonable business record. Analytics data is retained according to Google’s standard retention settings.
Your choices
You can ask us what information we hold about you from the website, ask us to correct it, or ask us to delete it. Email reception@island-dentists.com or call (386) 385-3700 and we will help.
Requests about your dental record, rather than the website, are handled under HIPAA. Ask our front desk and we will walk you through it.
Children
This website is intended for adults. We do not knowingly collect information online from children under 13. Parents and guardians are welcome to contact us on behalf of a child patient.
Security
We use industry-standard measures to protect information submitted through this site, including encrypted connections. No method of transmission over the internet is completely secure, so please use the phone for anything sensitive.
Links to other sites
Our site may link to other websites, such as insurance providers or health resources. We are not responsible for their privacy practices. Please read their policies.
Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of the page.
Contact us
Island Dentists
1023 St. Johns Avenue
Palatka, FL 32177
Phone: (386) 385-3700
Email: reception@island-dentists.com